Unified Communications is an evolving set of technologies that integrate multiple modes of business communications into one streamlined solution. This levels the playing field and makes it possible for any size business to provide high-quality service to their customers while offering flexibility to their employees.
Unified Communications aids in keeping up with growing demands for today’s business and helps businesses maintain a competitive edge. It also opens options for employees regardless of location which is important because it is predicted that nearly three-quarters of the US workforce will embrace mobile technology. UC makes this move into mobile technology, easy and efficient.
Unified Communications brings all your communication tools under one easy-to-manage platform, making it a great asset in fast-growing businesses. UC offers plenty of attractive features that bring collaboration between employees and customers to a new level. Building from the foundation of business communication, voice calls, UC also integrates communications such as instant messaging, group messaging, audio/video conferencing, and web collaboration.
UC brings the latest collaboration tools onto one service. Merging multiple communication services into one interface creates not only a smooth transition but always allows your business to expand as needed. Easily scale up or down with business needs.
Allowing employees to collaborate with ease, Unified Communications helps cut out the back and forth and work on documents simultaneously in real time and communicate efficiently. Meetings can happen virtually anywhere and there is an increase in uptime.
UC has a low cost initial investment, good return on investments and cuts back on maintenance and administration fees. This all provides great opportunities saving long and short term.
In a time where being mobile is more important than ever, UC makes it easy for employees to connect to each other regardless of location or device without sacrificing quality. These devices can include cell phones, tablets and personal laptops that can be used at home or in the office.
Unified Communications helps keep pace with technological advancements because it is linked to the evolution of supporting technology. As businesses grow and become more mobile, being tied to a desk for phone calls or emails is just no longer ideal. With all forms of business communications under one service and the ability to work anywhere, Unified Communications make a huge difference in your organization’s productivity, collaboration, profits, customer service, and bottom line.
