Hosted PBX (Private Branch Exchange) is a virtual, cloud-based phone system that shifts your phone and communications infrastructure over to a trusted VoIP. Hosted PBX provides all the features of a traditional PBX system without having hardware or being managed on site.
To compare further, traditional PBX typically requires a large investment, costly upgrades, limited growth, and ongoing maintenance which includes costly monthly fees. Hosted PBX requires a small initial investment, is highly scalable, easily upgradable, and has outsourced maintenance. Since maintenance is handled off site, this also eliminates the need for costly expenses on hardware, software, day-to-day IT maintenance and system training.
Delivering ultra-high reliability and dependable service, it is easier than ever to stay connected to colleagues and customers. Hosted PBX offers advantages such as adaptability and enhanced collaboration within the organization. It also offers advanced calling features such as call forwarding, call recording, three-way calling, and direct inward dialing.